We accept returned products if the following conditions are met:
- Your return request sent to email@example.com has been sent and confirmed 21 days after delivery of the item(s).
- Items are returned within 7 days of the refund or exchange request sent and confirmed to firstname.lastname@example.org.
- Items are free of all traces of use and are strictly unused, with their original tags still attached.
- We are not responsible for shipping the item(s) for returns. Shipping costs for returns/refunds/exchanges are not refunded, with the exception of a manufacturing defect on the item(s) or if it was not the item originally ordered.
- Refunds will only be made to the card that was debited for the purchase.
- When a return is requested, you will receive a confirmation e-mail with an authorization number that you must write on the parcel.