We accept returned products if the following conditions are met:

• Your return request sent to designcarmeng@yahoo.ca was sent and confirmed 21 days after delivery of the item(s).
• Items are returned within 7 days of the refund or exchange request sent and confirmed to designcarmeng@yahoo.ca.
• The items show no signs of use and are strictly unused, still having their original labels attached.
• We are not responsible for shipping the item(s) for returns. Shipping costs for returns/refunds/exchanges are not refundable, with the exception of a manufacturing defect on the item(s) or if it was not the item originally ordered.
• Refunds are made only to the card that was charged for the purchase.
• When a return is requested, you will receive a confirmation e-mail with an authorization number that you must write on the package.